Frequently Asked Questions:
- How long does it take to get my order?
- All orders received by 10 am (Monday thru Friday, central time) will leave the same day. All other orders will leave the following business day. Depending on where you are located it will take an additional 1 to 4 business days to receive your order. We also have 1 or 2 day shipping available. Orders over $20 are shipped thru UPS and orders under $20 are shipped thru the post office. All orders have tracking information which we list on the customer's account once the order leaves.
- When are you open?
- We are open Monday thru Friday from 9 am to 5 pm (Central Time)
- I don't own a Camaro or Firebird, do you sell anything for other cars?
- At this time we do not. Some of our products may work on a different car, but we wouldn't be able to confirm that or provide instructions for different vehicles.
- I don't see what I want, do you have more stuff?
- Yes, were in the process of adding 100-200 additional products to our web site. Email us at firstname.lastname@example.org with what your looking for and we can get you more information.
- What if my order is damaged or defective?
- If you have a damaged or defective item, contact us with a photo of the damage and your order number. We’ll take care of it from there!
- Are your vinyl stripe kits universal?
- No, our stripe kits are designed to only fit the car listed in the description. Our kits are cut to length and will not require any trimming for installation. A different spoiler, hood or other aftermarket parts can throw off the fit since the part may be smaller or bigger than the part it is replacing. Email us before ordering if your car does not fit what is listed in the description.
- If I change my mind on the color of my vinyl graphics, what can I do?
-If your order has not left yet we can make changes, email us at email@example.com - Once the order has been shipped, stripes and graphics are non-returnable. Since we offer over 20 different colors and numerous combinations, all orders are custom made according to the options you select after you order. Your order is made the day it ships and has not been sitting in a box for months for a higher quality product. We offer free color samples so you can see the color in person before ordering and will answer any questions you might have on color, installation, options, durability, etc.
- I have more questions, who do I contact?
- We can be reached thru phone (817-751-9030), email (firstname.lastname@example.org) or customers are welcome to come by our shop. Click on this link Contact Us