Shipping Polices

All orders placed before 10 am central time (Monday thru Friday - North Texas) are shipped out the same day and orders received after 10 am central time are shipped the next business day (Monday thru Friday). You will receive an email with a tracking number when your shipping label is created at the email address you provide. Orders are shipped thru UPS or USPS (depending on item). Except any orders that have a P.O. box for a shipping address they can only be shipped thru the USPS. We charge a flat rate on shipping plus some larger products will have an additional fee. All shipping charges are listed before your credit card is processed. Once order is paid for, we do not add any additional charges of any kind. We are closed on major holidays (New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving & Christmas). All orders are shipped with tracking information and insurance. We can ship UPS 1 or 2 express shipping, email or call us for a quote. 

Below is more information for UPS shipping:

UPS orders will show an approximate arrival date once the shipping label is made. Their estimates are normally reliable, bad weather or other conditions may delay shipping, UPS will post delays thru their tracking system at www.ups.com. Holidays and weekends are not counted on the in transit map. UPS next day or second day shipping is available for an additional charge (email us for quote). All UPS orders are insured against damage or loss, customer must contact us with problems within 7 days of expected arrival to report any problems. Photos are required for damaged items (pictures taken with a phone & emailed work well). After photos are received the damaged items will be replaced free of charge (including shipping charge). 

International Shipping

We can ship to countries other than the US, but we will need to get a shipping quote for those orders. We will need your shipping address and which products you would like to purchase for a shipping quote. With that information we will be able to get pricing from the UPS, DHL and the US Post Office. After we get shipping costs we can email you an invoice for payment. Unfortunately all 3 shipping companies do not let us know how much brokerage or taxes are on the shipment, those are paid at the time of delivery if applicable to your address. Shipping quotes do not include brokerage fees or taxes.