Return Policy

Return Policy
You may return most new, unopened items within 30 days of delivery for a refund minus our shipping & credit card processing costs. Products must be in the same condition they were received in to be refunded. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect item). If the return is not an error then shipping costs are paid by the customer. This applies to all products except vinyl graphics, those are custom made according to the options you select and not reusable. Unfortunately vinyl graphics are not returnable or exchangeable in any way once shipped.  

You should expect to receive your refund within a day or two of us receiving your return (your credit company may take up to an additional 1 to 5 days. Be sure to include a copy of your original invoice and what you would like to do (exchange, store credit or refund), without this information we are not able to process the return. Any items that are not allowed to be returned per above paragraph will not be returned or refunded.  

If you have any questions, please email us and we will respond quickly. 

Ordering
When you place an order with Screaming Chicken you are confirming that you've read all information provided on the product page and are agreeing with all terms and policies that are in place to protect us as a seller and you as a buyer. 

Cancellation Policy
If you are unsure of a part to begin with please contact us with questions before continuing with the order. Orders that have not been processed yet can be canceled. Orders that have shipped can not be re-directed while in transit, you must receive the items and send them back using any carrier you wish. On orders over $100 Paypal/credit card fees charged to us will be deducted from the refund (unfortunately even if cancellation is immediate we are still charged fees).